Terms & Conditions

Warranty Policy

TCC warrants to the end user that its products will be free of defects in material and craftsmanship for a period of SIX MONTHS from the date of original retail purchase, as evidenced by a sales invoice. If any defect occurs, the user must return the product by FedEx or DHL directly to our address. Proof of shipping should be provided through a tracking number sent to us by either fax, or e-mail. TCC will, at its option, repair or replace the product at no charge. This warranty does not apply if the product has been damaged by accident, abuse, misuse or as a result of service by any other party. Except for the limited warranties above, this product is provided on an "as is" basis, without any other warranties of conditions, express or implied, including, but not limited to, warranties of merchantable quality.


Return Policy

If you are not satisfied with the product, please return it in original package within 7 days of receiving the product.  You WILL be charged 7% of the original price as the restocking fee to compensate our credit card service loss. The rest of the money will be fully refunded to you less shipping and handling. 

Please be sure to ship the product to us by DHLFedEx or UPS so that it will not get lost or damaged in the mail. Please do NOT ship by regular mail.

You must email us to get a RMA number before returning the product.at: info@tccq.com